Search This Blog

Loading...

Friday, August 2, 2013

A Media driver your computer needs is missing. This could be a DVD, USB or hard disk driver. If you have a CD, DVD or USB Flash drive with the drive on it, please insert now.

I'm facing a big issue with Dell Inspiron 14z Ultrabook which not able to start into windows 8 and not able to run repair or restore.

When i try to reinstall windows with the media cd, and come to the point that need to select which drive to install, it display below error message

"A Media driver your computer needs is missing. This could be a DVD, USB or hard disk driver. If you have a CD, DVD or USB Flash drive with the drive on it, please insert now.

Note: If the installation media is in the DVD drive or on a USB drive, you can safely remove it for this step."

 

Since the system was purchased from Dell, so i go to dell support web page and enter service tag number for the system. Then select Driver and Download tab, Select Windows 8 as operating system and scroll down to the find Serial ATA category. Download Intel Rapid Storage Technology Driver and unzip it into a USB Flash drive.





Insert the USB flash drive to the computer and click on Browse button to select the file



Select the correct file in the driver.


Now the installation can be proceeded.


2 comments:

Carlos Pineda Cuadra said...

Thank You for the top. I has this problem with my alienware laptop and this was the solution. Thanks.

Balladonia Muthuvel said...

Thank You for sharing this information. I am having problem with Media Driver. This blog will give me a clear idea.